Returns and Refund Policy
At MaxWebSales, we strive to provide exceptional performance marketing and lead generation services to help online businesses achieve digital success. As our services are digital in nature, our returns and refund policy addresses the unique aspects of these services.
Returns
Given the nature of digital services, we do not accept returns. Once a service has been rendered or work has commenced, it cannot be “returned” in the traditional sense.
Refunds
Eligibility: Refunds are assessed on a case-by-case basis. If you are not satisfied with our services, please contact us to discuss your concerns.
Conditions: To be eligible for a refund, you must demonstrate that the service was not performed as agreed upon in the contract or proposal. This may include failure to deliver promised results or a significant deviation from the agreed-upon strategy.
Procedure: To request a refund, contact us directly through our online form or contact information. Clearly explain the reason for your request, providing specific details and supporting evidence.
Timeline: We will review your request and respond within a reasonable timeframe. If a refund is approved, it will be processed within a certain number of business days.
Costs/Fees: MaxWebSales does not levy costs or fees linked to the refund process.
Non-refundable Services: Please note that certain services may be non-refundable, such as work already completed or expenses incurred on your behalf.
Partial Refunds: In some cases, we may offer a partial refund based on the portion of the service that was not satisfactorily completed.
Many businesses do not offer refunds on digital items at all.